Terms & Conditions

Welcome to Radius Inc. These Terms & Conditions (“Terms”) establish the rules governing access to our website, use of our services, and purchases made through our online store.

By browsing our website or completing a purchase, you acknowledge and agree to these Terms. Please review them carefully before placing an order.

Business Information

Company Name: Radius Inc
Address: 6575 S Redwood Rd Ste 206, Taylorsville, UT 84123, United States
Email: info@radiusmade.com
Phone: +1 (801) 532-0467

About Our Store

Radius Inc operates an online retail business offering a thoughtfully selected collection of felt creations, decorative figures, charming ornaments, imaginative accessories, and creative gift items.

Our collection celebrates playful design, artistic expression, and the small details that bring warmth and personality to everyday spaces.

Products may feature handcrafted elements or handmade-inspired designs. Individual product descriptions provide details about materials, intended uses, and other relevant characteristics.

Eligibility & Acceptable Use

To purchase products through our website, you must be at least 18 years old or have the legal capacity to enter into a binding contract.

You agree to use our website responsibly and in accordance with applicable laws.

Activities that compromise website security, interfere with normal operations, involve unauthorized access, or facilitate fraudulent transactions are prohibited.

We may restrict access or cancel transactions when we reasonably identify misuse or violations of these Terms.

Product Details & Availability

We strive to present accurate information regarding product appearance, measurements, materials, pricing, and availability.

Due to the nature of certain handcrafted and decorative products, minor differences in texture, shape, stitching, or finishing may occur.

These characteristics may contribute to the individual appearance of an item. However, they do not affect your rights if a product is defective, damaged, or materially different from its description.

Colors may appear slightly different depending on photography, lighting conditions, and individual screen settings.

Product selections, specifications, and availability may change without prior notice.

Product Safety & Intended Use

Our collection includes decorative items and accessories that may feature delicate materials, attached embellishments, hanging elements, or small components.

Products identified as decorations are intended for display rather than unsupervised children's play.

An item should only be treated as a children's toy when its product information specifically identifies it as suitable for that purpose.

Customers should follow all applicable age recommendations, safety warnings, and care instructions provided with each product.

Prices & Payment

All prices displayed on our website are expressed in United States Dollars (USD) unless clearly indicated otherwise.

Applicable sales taxes, shipping costs, and additional charges are disclosed during checkout.

We accept payment through the methods made available on our website.

By completing a purchase, you authorize the applicable payment amount to be charged through our authorized payment processing providers.

You agree to provide accurate billing and payment information and to use only payment methods you are authorized to use.

Orders & Acceptance

Submitting an order represents your request to purchase the selected merchandise.

An automated order confirmation acknowledges receipt of your order but does not necessarily constitute final acceptance.

We may review or decline transactions for legitimate reasons, including:

• Unavailable products or inventory discrepancies

• Incorrect pricing or product information

• Unsuccessful payment authorization

• Suspected unauthorized or fraudulent transactions

• Invalid delivery information

• Circumstances preventing order fulfillment

If an accepted payment relates to an order that cannot be fulfilled, the appropriate refund will be issued to the original payment method.

Shipping & Delivery

Radius Inc currently serves customers within the United States only.

Information regarding shipping eligibility, delivery methods, order preparation, estimated transit times, and shipping fees is available in our Shipping Policy.

Customers must provide accurate and complete shipping details to help ensure successful delivery.

If fulfillment is unexpectedly delayed, we will provide appropriate notice and cancellation or refund options as required by applicable law.

Returns, Refunds & Exchanges

Our Refund & Return Policy explains the procedures and eligibility requirements for returns, replacements, exchanges, and refunds.

Customers are encouraged to review the applicable policy before purchasing.

Returned merchandise may be subject to condition and completeness requirements, depending on the reason for the return.

Products received damaged, defective, incorrect, or materially different from their descriptions will be addressed in accordance with applicable consumer protection laws.

Nothing in our return requirements restricts statutory remedies that customers are legally entitled to receive.

Customized & Special Items

Certain personalized, specially prepared, or made-to-order products may have different cancellation and return conditions.

Any applicable restrictions will be communicated through the relevant product listing or checkout process.

These conditions do not exclude legally required remedies for defective or incorrectly supplied products.

Website Content & Intellectual Property

The photographs, written materials, visual designs, illustrations, branding, and other original content displayed on our website are owned by Radius Inc or used under appropriate authorization.

Such materials may be protected by copyright, trademark, and other intellectual property laws.

Unauthorized commercial reproduction, redistribution, or modification of protected website materials is prohibited, except where permitted by law or authorized by the relevant rights holder.

Customer Reviews & Submissions

Customers may have opportunities to share product reviews, photographs, comments, or suggestions.

By submitting content, you confirm that you have the necessary rights to share it and that it does not violate applicable laws or third-party rights.

You grant us permission to display and use submitted content as reasonably necessary to operate our review features and related services.

Separate consent may be requested for additional promotional or advertising uses where required.

We reserve the right to remove submissions that contain unlawful material, deceptive information, harassment, or intellectual property violations.

Website Availability

We make reasonable efforts to maintain an accurate, accessible, and functional shopping experience.

However, temporary interruptions, maintenance, technical difficulties, or circumstances outside our reasonable control may occasionally affect website availability.

To the extent permitted by law, we do not guarantee uninterrupted or error-free access to the website.

This provision does not exclude any product warranties, statutory guarantees, or consumer rights that cannot legally be limited.

Limitation of Liability

To the extent permitted by applicable law, Radius Inc will not be liable for indirect or consequential losses arising from website use or transactions where such losses are not legally recoverable.

Any limitation of liability will apply only where permitted by law.

Nothing in these Terms excludes liability for fraud, willful misconduct, personal injury, or other matters for which liability cannot lawfully be excluded or restricted.

Privacy & Personal Information

We collect and process customer information as necessary to operate our website, complete orders, provide customer service, and support legitimate business activities.

Additional information about data collection, usage, disclosure, and customer privacy rights is provided in our Privacy Policy.

Governing Law

These Terms are governed by the applicable laws of the State of Utah, United States, without regard to conflict-of-law principles.

This provision does not deprive customers of mandatory consumer protections available under applicable federal or state laws.

Any dispute arising from the use of our website or a purchase will be addressed in accordance with applicable legal requirements.

Updates to These Terms

We may revise these Terms to reflect changes in our business operations, website features, product offerings, or legal obligations.

Updated Terms will be published on our website with an appropriate effective date.

Changes will generally apply prospectively and will not retroactively remove rights associated with completed purchases.

Contact Information

If you have questions about these Terms, your order, or our business practices, please contact us:

Radius Inc
Email: info@radiusmade.com
Phone: +1 (801) 532-0467
Address: 6575 S Redwood Rd Ste 206, Taylorsville, UT 84123, United States

Customer Support:
Monday – Friday
9:00 AM – 6:00 PM